90 DAYS to play, learn, and have fun!
Most return policies state they want you to be 100% satisfied and offer a money back guarantee; however, you can only return the toy so long as it has not been used. How do you know if you will be 100% satisfied if you can’t use the toy? With the Smarcks you get 90 days to USE THE TOY! We love our talking building blocks and are absolutely convinced you will too. That is why we are offering an unprecedented 90 Day, I love Smarcks, MONEY BACK GUARANTEE. The 90 Day return policy excludes shipping and handling charges. Normal wear and tear is expected since you will be using the blocks for 90 days. Broken, lost, or abused toys due to chewing or other such damage is not covered under the return policy. The entire Building Set must be returned in working order and in reasonable condition.
Please Note:
Smart Blocks does not guarantee that your child’s learning will accelerate simply by purchasing products sold on this Web site. Learning is a function of a child’s ability, time spent learning, the quality of instruction and support from parents and teachers, environmental factors, and teaching methods. The Smarcks are a unique and innovative teaching method that we are very excited about. We want to share our excitement and new found discovery and the Smart Blocks’ 90 Day Money Back Guarantee provides parents and teachers a risk free opportunity to determine for themselves the extent to which these products will benefit their children.
How to Return a Product:
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Obtain a Return Authorization – All returns require prior authorization from Smart Blocks.
To obtain a Return Merchandise Authorization (RMA) number email sales@talkingbuildingblocks.com with the invoice number for your order and the reason for your return.
If you do not include an RMA number on your return slip, we cannot process your request.
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Please repack the merchandise you are returning in the original shipping box or a similar box and include an email print out of your RMA from Smart Blocks.
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We recommend returns be shipped via UPS or insured United States Postal Service for your protection.
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Smart Blocks is not responsible for items lost during shipping.
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Refunds for merchandise only will be issued to the billing name and address on the original order.
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Shipping charges are not refundable.
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We do not accept COD returns
Contacting Us
If there are any questions regarding this refund policy you may contact us using the information below.
Smart Blocks, Inc.
3231C Business Park Drive #103
Vista, California 92081
888-798-9277
sales@talkingbuildingblocks.com
